Legal

Privacy Policy

Effective July 29, 2026 · Last updated July 29, 2026

This Privacy Policy describes how Aquonyx LLC, a South Carolina limited liability company (“Aquonyx,” “we,” “us,” or “our”), collects, uses, discloses, retains, and otherwise processes Personal Information in connection with:

Aquonyx.com;
Our dealer signup and application process;
Our dealer sales and ordering portal;
Dealer accounts and employee or authorized-user accounts;
Product purchases, subscriptions, recurring services, warranties, returns, and support;
Telephone calls, text messages, emails, chat, artificial-intelligence interactions, and other communications;
Marketing, analytics, advertising, and tracking technologies;
Training, certification, product-selection, financing, warranty, service, and dealer-support tools; and
Any other website, application, portal, product, feature, or service that links to this Privacy Policy.

Collectively, these are referred to as the “Services.”

This Privacy Policy is intended to provide notice of our information practices. Depending on applicable law and the context of your relationship with us, certain portions may also form part of your agreement with Aquonyx.

1. Scope and Acceptance

This Privacy Policy applies to Personal Information processed by Aquonyx in connection with the Services.

By creating an account, submitting a dealer application, placing an order, communicating with us, or otherwise using the Services, you acknowledge that you have reviewed this Privacy Policy.

Dealer applicants and account users may be required to acknowledge the then-current Privacy Policy when:

Submitting a dealer application;
Creating an account;
Accepting an invitation to a dealer account;
Placing an order;
Enrolling in a subscription or recurring service;
Accessing certain features;
Logging into the dealer portal; and
Accepting a materially updated version of this Privacy Policy.

We may record evidence of that acknowledgment, including the account identifier, date and time, Internet Protocol address, device or browser information, policy version, and action taken.

Acknowledging this Privacy Policy does not constitute consent to every form of data processing and does not replace any separate consent required by law for marketing calls, marketing text messages, artificial or prerecorded voice calls, call recording, cookies, targeted advertising, or other regulated activities.

2. Business-to-Business Services

The Services are intended primarily for dealers, distributors, contractors, business owners, employees, representatives, installers, sales personnel, and other commercial users.

When you provide information in your capacity as an employee, owner, contractor, or representative of a dealer or other organization, we may associate that information with the applicable organization and make it available to authorized administrators of that organization.

The organization with which your account is associated may independently control:

Who may access the organization’s account;
Your account permissions;
Information entered into the organization’s account;
Purchase and order records;
Customer or installation data uploaded by the organization; and
The retention or deletion of certain information.

You should direct requests concerning information controlled solely by your dealer organization to that organization.

3. Personal Information We Collect

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. The definition may vary under applicable law.

We may collect the following categories of Personal Information.

3.1 Identification and Contact Information

This may include:

First and last name;
Business name;
Job title and department;
Mailing, billing, installation, and shipping addresses;
Email address;
Telephone and mobile numbers;
Username;
Account number;
Signature;
Dealer identification number;
State contractor or professional license information;
Tax-exemption and resale-certificate information;
Government-issued identification when reasonably necessary for identity verification, financing, fraud prevention, or legal compliance; and
Other identifiers you provide.

3.2 Dealer Application and Business Information

This may include:

Business ownership and organizational information;
Entity type and formation state;
Dealer locations and service areas;
Years in business;
Licenses, certifications, and insurance information;
Product categories and anticipated order volume;
Trade references;
Manufacturer or supplier relationships;
Sales and installation capacity;
Training and certification records;
Dealer qualification and approval information;
Business financial information;
Creditworthiness information;
Beneficial-owner information;
Tax identification numbers;
Financing or payment qualification information; and
Information used to approve, deny, suspend, classify, or manage a dealer relationship.

3.3 Account and Authentication Information

This may include:

Username and password credentials;
Multi-factor authentication information;
Login history;
Login timestamps;
Failed login attempts;
Authentication tokens;
Account roles and permissions;
Security questions;
Device identifiers; and
Records of policy and agreement acceptance.

Passwords should be stored using appropriate technical safeguards. We do not intend to store readable plaintext passwords.

3.4 Transaction and Commercial Information

This may include:

Products and services purchased or considered;
Product searches;
Product views and comparisons;
Cart contents;
Abandoned carts;
Order history;
Reorder frequency;
Pricing profile;
Discounts and promotions;
Quotes;
Invoices;
Taxes;
Shipping charges;
Delivery status;
Returns;
Cancellations;
Credits;
Refund requests;
Chargebacks and payment disputes;
Warranty claims;
Service requests;
Support tickets;
Installation information;
Product serial numbers;
Training purchases;
Subscription plans;
Renewal dates;
Account balances; and
Other commercial interactions.

3.5 Payment and Financial Information

Payments may be processed by Stripe or another payment processor.

Depending on the payment method and integration, the payment processor may collect:

Credit or debit card number;
Card expiration date;
Security code;
Billing address;
Bank-account information;
Payment authorization information;
Account-holder name;
Transaction authentication information; and
Fraud-prevention information.

Aquonyx may receive payment-related information such as:

Payment method type;
Card brand;
Last four digits;
Billing name and address;
Transaction identifier;
Payment status;
Fraud-risk indicator;
Refund status; and
Chargeback or dispute information.

Payment processors process information according to their own legal terms and privacy notices.

3.6 Internet, Device, and Technical Information

This may include:

Internet Protocol address;
Browser type and version;
Device type;
Operating system;
Device identifiers;
Advertising identifiers;
Cookie identifiers;
Referring and exit pages;
Pages viewed;
Links clicked;
Session duration;
Login activity;
Search queries;
Downloads;
Portal navigation;
Approximate location derived from an Internet Protocol address;
Language and time-zone settings;
Error logs;
Performance data;
Network information;
Security events; and
Other technical information concerning your interaction with the Services.

3.7 Website and Portal Activity

We may collect information regarding:

Frequency of portal access;
Time spent in the portal;
Products viewed;
Searches conducted;
Products compared;
Calculators or product builders used;
Draft and scheduled orders;
Financing links selected;
Training viewed or completed;
Certifications earned;
Support resources viewed;
Notifications opened;
Cart abandonment;
Reordering patterns;
Account inactivity;
Feature adoption; and
Other interactions with the Services.

3.8 Communications and Customer-Support Information

We may collect and retain:

Emails;
Text messages;
Chat messages;
Support requests;
Contact-form submissions;
Social-media communications;
Survey responses;
Reviews;
Complaints;
Dispute communications;
Call notes;
Voicemail;
Call recordings where legally permitted;
Call transcriptions;
AI-generated call summaries;
Customer-support history; and
Information you provide during communications.

3.9 Artificial Intelligence and Automated Interaction Information

Aquonyx may use artificial intelligence, machine learning, automated decision-support tools, conversational systems, virtual assistants, chatbots, AI-generated or synthetic voices, prerecorded messages, speech recognition, call transcription, call summarization, quality-assurance tools, and automated routing.

When you interact with these systems, we may process:

Your voice;
The content of your statements;
Prompts and responses;
Call metadata;
Call recordings;
Transcripts;
Summaries;
Sentiment or interaction-quality indicators;
Requested products or services;
Appointment or follow-up information;
Dealer-support requests; and
Information necessary to route or respond to the interaction.

We may disclose during a call or interaction that AI, automation, recording, transcription, monitoring, or a prerecorded or artificial voice is being used when required by law or when we determine that disclosure is appropriate.

We do not represent that an AI system is a licensed engineer, water-treatment professional, attorney, accountant, lender, medical professional, or other regulated professional.

3.10 Dealer-Submitted Customer and End-User Information

A dealer may submit information concerning its customers, prospects, employees, installers, homeowners, businesses, locations, installations, warranty holders, or other individuals.

This may include:

Customer names;
Contact information;
Service and installation addresses;
Product selections;
Water-test information;
Installation details;
Warranty information;
Service history;
Appointment information;
Financing-related status information;
Customer communications; and
Other information entered by the dealer.

The dealer is responsible for ensuring that it has a lawful basis and all required notices, authorizations, and consents to provide this information to Aquonyx.

Unless otherwise stated in a separate written agreement, the dealer remains independently responsible for its own collection, use, marketing, disclosure, and legal compliance concerning dealer-submitted information.

3.11 Inferences and Analytics

We may derive inferences from the information described above, including:

Dealer interests;
Product preferences;
Likely purchasing needs;
Account-health indicators;
Reorder predictions;
Churn or inactivity risk;
Training needs;
Fraud risk;
Support needs;
Marketing engagement;
Product demand;
Territory trends; and
Other business insights.

3.12 Sensitive Personal Information

Depending on the Services used, we may process information that certain laws classify as sensitive, such as:

Account login credentials;
Tax identification information;
Government-issued identification;
Financial-account information;
Precise location, if a feature requiring it is intentionally enabled;
Voice data, where legally classified as biometric or sensitive information; or
Information voluntarily submitted in support, warranty, financing, or dealer-application materials.

Do not submit Social Security numbers, medical records, consumer credit reports, biometric templates, protected health information, or other highly sensitive information unless Aquonyx specifically requests it through an authorized and secure process.

We do not intend to use sensitive Personal Information to infer characteristics about an individual except as permitted by law and reasonably necessary for an expressly disclosed business purpose.

4. Sources of Personal Information

We may collect Personal Information from:

You;
Your employer, dealer, business, or account administrator;
Other authorized users;
Customers or individuals whose information is submitted by a dealer;
Product manufacturers;
Suppliers and distributors;
Shipping and logistics providers;
Payment processors;
Financing providers;
Identity-verification and fraud-prevention providers;
Marketing and lead-generation providers;
Communications providers;
Data and analytics providers;
Social-media platforms;
Advertising networks;
Public databases;
Government records;
Trade references;
Professional or licensing databases;
Cookies, pixels, software development kits, local storage, and similar technologies; and
Other parties as directed or authorized by you.

5. How We Use Personal Information

We may use Personal Information for the following purposes.

5.1 Providing the Services

Including to:

Process dealer applications;
Verify identity and authority;
Create and administer accounts;
Approve or deny dealer access;
Assign dealer status, pricing, permissions, or classifications;
Display products and pricing;
Process orders;
Arrange shipping and delivery;
Process payments;
Administer subscriptions;
Provide training and certifications;
Manage product warranties;
Provide technical and customer support;
Communicate order and account information;
Maintain records; and
Provide requested features.

5.2 Communications

Including to:

Respond to requests;
Send administrative messages;
Provide order, shipment, payment, security, warranty, and account notices;
Schedule calls;
Provide dealer support;
Conduct surveys;
Request reviews;
Follow up concerning an application, quote, cart, purchase, training, warranty, or support request; and
Communicate through email, telephone, text message, chat, prerecorded message, artificial or AI-generated voice, or other channels as permitted by law.

5.3 Marketing and Advertising

Where permitted by law, we may:

Send product announcements;
Promote products, services, training, financing, events, and dealer opportunities;
Conduct email, telephone, and text-message campaigns;
Use audience-matching and remarketing services;
Measure advertising effectiveness;
Personalize marketing;
Create advertising audiences;
Exclude existing customers from certain advertising;
Follow up with dealer applicants or users who express interest; and
Use analytics and advertising technologies to understand engagement.

Where prior consent is required, we will seek that consent separately. Consent to receive marketing communications is not a condition of purchasing goods or services unless expressly permitted by law.

5.4 Artificial Intelligence and Automation

We may use Personal Information to:

Operate AI assistants and automated support;
Generate call or interaction summaries;
Transcribe communications;
Route inquiries;
Recommend products;
Identify likely support needs;
Detect fraud;
Improve search and portal functionality;
Assist human personnel;
Analyze account activity;
Improve our products, models, prompts, workflows, and business processes; and
Evaluate the quality, safety, and accuracy of automated systems.

We will not knowingly use dealer-confidential customer data to train a publicly available general-purpose AI model unless authorized by the dealer or appropriately aggregated or deidentified.

5.5 Analytics and Improvement

Including to:

Understand usage;
Measure performance;
Diagnose errors;
Improve functionality;
Develop new products;
Conduct research;
Forecast demand;
Evaluate marketing;
Improve pricing, inventory, training, and support;
Generate aggregated reports; and
Create deidentified or aggregated information.

5.6 Security, Fraud Prevention, and Enforcement

Including to:

Authenticate users;
Protect accounts;
Monitor suspicious activity;
Prevent fraudulent orders;
Protect payment systems;
Detect abuse;
Enforce agreements;
Investigate violations;
Maintain audit logs;
Protect Aquonyx, dealers, manufacturers, customers, and others; and
Establish, exercise, or defend legal claims.

5.7 Legal and Compliance Purposes

Including to:

Comply with legal obligations;
Respond to subpoenas, warrants, court orders, and lawful government requests;
Maintain tax and accounting records;
Comply with export, sanctions, anti-fraud, and trade requirements;
Process legally valid privacy requests;
Make required notifications;
Cooperate with regulators and law enforcement; and
Protect legal rights and public safety.

5.8 Corporate Transactions

Including to evaluate or complete a:

Merger;
Acquisition;
Financing;
Reorganization;
Sale of assets;
Investment;
Bankruptcy;
Due-diligence process; or
Other corporate transaction.

6. Cookies, Pixels, Analytics, and Advertising Technology

We may use:

Cookies;
Pixels;
Web beacons;
Local storage;
Tags;
Software development kits;
Device identifiers;
Session technologies;
Conversion tracking;
Analytics tools;
Advertising technologies;
Fraud-prevention technologies; and
Similar tools.

These technologies may be provided by Aquonyx or third parties, including services such as Google, Meta, Stripe, communications providers, customer-support providers, and other analytics or advertising partners.

They may collect information regarding your device, browser, Internet Protocol address, account activity, purchases, searches, page views, links, and interactions.

We may use these technologies for:

Essential website and portal operation;
Authentication;
Shopping-cart functionality;
Security;
Fraud prevention;
Preference storage;
Analytics;
Performance measurement;
Advertising attribution;
Remarketing;
Audience creation;
Personalization; and
Targeted advertising.

Where required, nonessential cookies and similar technologies will be used only after appropriate consent.

You may be able to manage preferences through our cookie banner or a “Cookie Settings” or “Your Privacy Choices” link.

Blocking cookies may prevent certain Services from functioning properly.

7. Targeted Advertising, Sale, and Sharing

Aquonyx does not intend to sell Personal Information for money.

However, our use of advertising cookies, pixels, audience-matching tools, or similar technologies may be classified under certain state laws as:

A “sale” of Personal Information;
“Sharing” for cross-context behavioral advertising; or
Processing for targeted advertising.

Where applicable, you may opt out by:

Selecting “Your Privacy Choices” on the website;
Rejecting advertising cookies through the cookie manager;
Enabling a legally recognized browser-based opt-out preference signal, such as Global Privacy Control; or
Contacting us using the information below.

We will process legally recognized browser signals as required by applicable law.

We do not knowingly sell or share the Personal Information of individuals under 18 years of age.

8. How We Disclose Personal Information

We may disclose Personal Information to the following categories of recipients.

8.1 Service Providers and Contractors

Including providers supporting:

Website hosting;
Cloud storage;
Cybersecurity;
Account authentication;
Payment processing;
Fraud prevention;
Customer support;
Email;
Telephone and text communications;
AI calling and conversational systems;
Call recording and transcription;
Analytics;
Advertising;
Shipping and logistics;
Inventory;
Product warranties;
Training;
Document signing;
Accounting;
Legal compliance; and
Business operations.

8.2 Payment Processors

Including Stripe and other payment or financial-service providers used to process transactions, prevent fraud, manage subscriptions, or respond to disputes.

8.3 Manufacturers, Suppliers, and Logistics Providers

We may disclose information needed to:

Fulfill orders;
Arrange shipment;
Verify product availability;
Process warranties;
Provide training;
Provide technical support;
Resolve product issues; and
Manage dealer relationships.

8.4 Advertising and Analytics Partners

We may disclose identifiers, device information, Internet activity, commercial activity, and advertising data to analytics and advertising partners as described in this Policy.

8.5 Your Dealer Organization

If your account is associated with a dealer or other organization, authorized administrators may receive information concerning:

Your identity;
Account access;
Role and permissions;
Orders;
Training;
Certifications;
Support requests;
Communications; and
Portal activity.

8.6 Professional Advisors

Including attorneys, accountants, auditors, insurers, consultants, and financial advisors.

8.7 Government Authorities and Other Legal Recipients

When we reasonably believe disclosure is necessary to:

Comply with law;
Respond to legal process;
Protect legal rights;
Investigate fraud;
Enforce agreements;
Protect safety; or
Prevent unlawful activity.

8.8 Corporate Transaction Participants

Including actual or prospective buyers, investors, lenders, successors, advisors, and counterparties to a corporate transaction, subject to appropriate confidentiality restrictions where practicable.

8.9 At Your Direction

We may disclose information when you direct, authorize, or request us to do so.

9. Marketing Calls, Text Messages, Artificial Voices, and Prerecorded Communications

Aquonyx may communicate through:

Live-agent telephone calls;
Manually dialed calls;
Automated calls;
Artificial or AI-generated voice calls;
Prerecorded voice messages;
Voicemail drops where legally permitted;
Text messages;
Email;
Chat; and
Other communications.

Where legally required, Aquonyx will obtain prior express consent or prior express written consent before initiating regulated communications.

A marketing-consent disclosure may state that:

Consent authorizes Aquonyx and its service providers to contact you;
Communications may use automated technology;
Communications may use artificial, prerecorded, or AI-generated voices;
Message frequency varies;
Message and data rates may apply;
Consent is not a condition of purchasing goods or services;
You may revoke consent; and
Instructions such as “STOP” may be used to opt out of text messages.

Marketing consent must be collected separately from mandatory acceptance of the Terms of Service, Privacy Policy, Refund Policy, or dealer agreement.

You may revoke marketing consent using a reasonable method communicated to you, including:

Replying STOP to a text message;
Using an unsubscribe link in an email;
Informing a caller;
Contacting customer support; or
Sending a request to the contact information below.

We may send nonmarketing communications necessary to administer an existing transaction, account, payment, security matter, warranty, shipment, or legal obligation even after you opt out of marketing, where permitted by law.

10. Call Recording and Monitoring

Calls and other communications may be recorded, monitored, transcribed, analyzed, summarized, or reviewed for:

Quality assurance;
Training;
Security;
Fraud prevention;
Dispute resolution;
Documentation;
Compliance;
Support; and
Improvement of services.

Aquonyx will use recording and monitoring only as permitted by applicable law.

Where required, we will provide notice or obtain consent before recording.

You must not record an Aquonyx communication without providing any notice or obtaining any consent required by applicable law.

11. Automated Decision-Making

Aquonyx may use automated tools to assist with:

Fraud detection;
Dealer qualification;
Product recommendations;
Account security;
Marketing;
Support routing;
Demand forecasting;
Risk assessment; and
Account analytics.

These tools may support, but do not necessarily replace, human review.

Where applicable law grants rights concerning decisions that produce legal or similarly significant effects, you may submit a request using the contact information below.

12. Dealer Responsibilities for Submitted Information

A dealer or dealer user that provides Personal Information concerning another person represents and warrants that:

It has the legal right and authority to provide the information;
It has provided all legally required privacy notices;
It has obtained all legally required consents;
Its instructions to Aquonyx are lawful;
The information is accurate to the best of its knowledge;
It will not upload prohibited or unnecessary sensitive information; and
It will independently comply with privacy, marketing, telemarketing, text-message, recording, consumer-protection, and data-security laws applicable to its activities.

Aquonyx may suspend access to information or Services if we reasonably believe the dealer’s processing is unlawful, creates material risk, or violates an agreement.

13. Data Retention

We retain Personal Information for as long as reasonably necessary to:

Maintain the account;
Provide the Services;
Complete transactions;
Administer warranties;
Maintain product and installation records;
Provide support;
Maintain tax, accounting, payment, and legal records;
Detect fraud;
Resolve disputes;
Enforce agreements;
Comply with legal obligations; and
Protect Aquonyx and others.

Retention periods vary based on:

The type of information;
The nature of the relationship;
Legal requirements;
Contractual requirements;
Warranty periods;
Limitation periods;
Security needs; and
Business necessity.

We may retain:

Transaction, invoice, tax, and payment records for legally required accounting and tax periods;
Consent and opt-out records for the period necessary to demonstrate compliance;
Agreement-acceptance records for the duration of the relationship and applicable limitation periods;
Call recordings and transcripts according to our operational and legal retention schedule;
Security logs for fraud prevention and investigation;
Warranty and product records for the applicable product lifecycle; and
Deidentified or aggregated information indefinitely where it cannot reasonably be used to identify an individual.

Deletion from active systems may not result in immediate deletion from backups, archives, security logs, or records that we are legally permitted or required to retain.

14. Data Security

We use administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, use, alteration, loss, and disclosure.

Safeguards may include:

Access controls;
Authentication;
Encryption where appropriate;
Network security;
Monitoring;
Employee and contractor confidentiality obligations;
Vendor assessments;
Backups;
Audit logging;
Incident-response procedures; and
Payment processing through specialized providers.

No system, transmission method, or storage environment can be guaranteed to be completely secure.

You are responsible for:

Maintaining the confidentiality of your credentials;
Using strong and unique passwords;
Enabling available security controls;
Restricting account access;
Promptly removing former employees or unauthorized users; and
Notifying Aquonyx promptly of suspected unauthorized access.

15. Privacy Rights

Depending on where you reside and which laws apply, you may have rights to:

Confirm whether we process your Personal Information;
Access Personal Information;
Correct inaccurate Personal Information;
Delete Personal Information;
Obtain a portable copy of certain Personal Information;
Opt out of targeted advertising;
Opt out of certain sales or sharing;
Limit certain uses of sensitive Personal Information;
Withdraw consent where processing is based on consent;
Object to or restrict certain processing;
Appeal a denial of a privacy request;
Receive information about categories of information collected, purposes, and recipients; and
Exercise rights without unlawful discrimination.

These rights are not absolute. Applicable law may permit or require us to deny or limit a request, including where information is needed to:

Complete a transaction;
Maintain a business-to-business relationship;
Protect security;
Detect fraud;
Comply with law;
Exercise legal rights;
Maintain tax or accounting records;
Honor warranty obligations; or
Retain evidence of consent, acceptance, or opt-out.

Submitting a Request

Submit requests to:

Email: [INSERT PRIVACY EMAIL]
Web Form: [INSERT PRIVACY REQUEST URL]
Mail: Aquonyx LLC, Attn: Privacy, [INSERT MAILING ADDRESS]

We may verify your identity by requesting information reasonably related to the account or transaction.

Authorized agents may submit requests where permitted by law. We may require evidence of the agent’s authority and may verify the request directly with the individual.

Where a right to appeal applies, you may appeal our decision by replying to the decision or using the contact information above with the subject “Privacy Appeal.”

16. California and Other State Privacy Disclosures

Subject to applicability thresholds and legal exemptions, residents of states with comprehensive privacy laws may receive additional rights.

During the preceding 12 months, Aquonyx may have collected the following categories of Personal Information:

Identifiers;
Customer-record information;
Commercial information;
Internet or electronic-network activity;
Geolocation information;
Audio or electronic information;
Professional or employment-related information;
Sensitive Personal Information;
Inferences; and
Information submitted by dealers concerning customers or other individuals.

Aquonyx may use and disclose these categories for the business and commercial purposes described in this Privacy Policy.

Aquonyx does not knowingly sell Personal Information for monetary payment. Certain advertising and analytics disclosures may qualify as a sale, sharing, or targeted-advertising processing under applicable state law.

Our retention criteria are described in Section 13.

We do not intend to use or disclose sensitive Personal Information for purposes requiring a statutory right to limit unless the right and purpose are separately disclosed.

17. Children

The Services are intended for adults acting in a commercial or professional capacity.

You must be at least 18 years old to:

Create an account;
Apply to become a dealer;
Place an order;
Enter into a subscription;
Accept contractual terms; or
Submit payment information.

We do not knowingly collect Personal Information directly from children under 13 through the Services.

18. Third-Party Websites and Services

The Services may link to or integrate with third-party websites, applications, financing providers, manufacturers, shipping providers, analytics tools, social-media platforms, and other services.

Aquonyx does not control the independent privacy or security practices of those third parties. Their terms and privacy notices govern their processing.

19. International Processing

Aquonyx is based in the United States.

Personal Information may be processed and stored in the United States and other countries where Aquonyx or its service providers operate.

Data-protection laws in those locations may differ from the laws in your jurisdiction.

Where required, we will use legally recognized transfer mechanisms or contractual protections.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

Changes in the Services;
Changes in technology;
Changes in law;
Changes in vendors;
Changes in business practices; or
Security or operational needs.

The “Last Updated” date identifies the current version.

We may provide notice of material changes through:

The website;
The dealer portal;
Email;
An account notification;
A login screen; or
Another reasonable method.

We may require users to acknowledge a materially updated version before continuing to use the Services.

Changes will not retroactively authorize processing that required separate consent when the processing occurred.

21. Contact Aquonyx

Questions, complaints, or requests concerning this Privacy Policy may be directed to:

Aquonyx LLC
Attn: Privacy
[INSERT MAILING ADDRESS]
South Carolina, United States

Privacy Email: [INSERT PRIVACY EMAIL]
Customer Support Email: [INSERT SUPPORT EMAIL]
Telephone: [INSERT CUSTOMER-SERVICE NUMBER]
Privacy Request Form: [INSERT URL]

22. Additional Agreements

This Privacy Policy should be read together with:

The Aquonyx Terms of Service;
Refund, Return, and Cancellation Policy;
Shipping and Fulfillment Policy;
Cookie Policy;
Marketing Communications Consent;
Dealer Agreement, if applicable;
Product warranties;
Financing disclosures; and
Any separate data-processing agreement executed between Aquonyx and a dealer.

If a separate signed agreement establishes specific data-processing obligations, that agreement controls to the extent of a direct conflict concerning the data covered by that agreement.